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Cancellation | No show policy
In the interest of our customers, Vivian Lou strictly enforces the following policy. All of our appointments are very important, therefore we respectfully request at least a 48 hour notice for canceling or rescheduling of appointments. Effective immediately, less than 48 hour notifications will result in a charge equal to 50% of the reserved service. No Shows/ day of cancelation or rescheduling will be charged 100% of the reserved service. Failure to arrive on time, will result in rescheduling & paying for missed appointment. All fee’s must be paid before rebooking with stylist within the Salon.

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